P1604 Privacy Policy — Protection and Use of Your Information
P1604 respects your privacy and is committed to protecting your personal information. This policy outlines the types of data we collect, how it is used and stored, and your rights in relation to that data.
By using the p1604 platform, you agree to this privacy policy. Please read it carefully to understand how your information is handled.
Information We Collect
We collect various types of information to provide an optimal user experience and to comply with legal requirements. This includes:
- Account Information: Name, email address, phone number, identification details, and account registration information.
- Device & Browser Information: Details on device type, operating system, IP address, browser type, and internet connection parameters.
- Payment Information: Financial transaction details including payment methods (e.g. FPX, eWallet Touch 'n Go) and deposit or withdrawal amounts in MYR.
- Cookies & Tracking Technologies: Data that allows us to remember user preferences and optimise platform navigation.
- Usage Data: Activity on the platform, including pages visited, game preferences, bets placed, and user feedback.
How We Use Your Information
The information we collect is used for the following purposes:
- Managing user accounts, including registration, verification, and account security.
- Processing financial transactions securely and verifying user identity.
- Enhancing platform functionality and user experience by delivering relevant content and responsive support.
- Fully compliant with all applicable laws and regulations in Malaysia.
- Monitoring and preventing fraud, suspicious activity, and violations of our terms of use.
- Conducting internal research and analysis to improve our products and services.
Cookies & Tracking
P1604 uses cookies and other tracking technologies to:
- Remembering login sessions and user authentication.
- Collect analytics data to evaluate platform usage and optimise performance.
- Deliver personalised content and ads based on user preferences.
Users can manage cookie settings through their browser, though disabling cookies may limit certain platform features.
Data Storage & Security
P1604 implements physical, technical, and administrative security measures to protect your personal data against unauthorised access, disclosure, alteration, and loss.
Data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once that period has elapsed, data will be securely deleted or anonymised.
While we work diligently to protect your data, no security system is completely foolproof. As such, we cannot guarantee the absolute security of data transmitted over the internet.
Sharing Information with Third Parties
P1604 does not sell or rent users' personal information to third parties without consent. However, we may share information with:
- Third-party service providers that support platform operations, including payment providers and technical support.
- Regulatory authorities where required by law or for law enforcement purposes.
- For internal research or analysis purposes that do not reveal user identities.
All third parties are bound by confidentiality obligations and may only use the information for the specified purposes.
User Rights Regarding Personal Data
Users have the following rights under Malaysian law:
- Data Access: Request a copy of the personal information we hold about you.
- Correction: Request a correction if the information we hold is inaccurate or incomplete.
- Erasure: Request the deletion of your personal data in accordance with applicable legal provisions.
- Disclaimer: Opt out of data processing for specific purposes such as direct marketing.
To exercise any of these rights, please contact us at [email protected] with your account details and the specifics of your request.
Changes to the Privacy Policy
P1604 reserves the right to update this privacy policy from time to time to reflect changes in legislation or improvements to our services. Any changes will be communicated by posting them on this page along with the date of the latest update.
Your continued use of the platform following any such updates constitutes your acceptance of the changes. We encourage you to review this page periodically.
Data Security & Contact Us
P1604 is committed to keeping your information secure. We employ the latest security protocols and continuous monitoring to protect your data against external threats.
If you have any questions, concerns, or wish to raise a privacy-related complaint, please contact our support team at [email protected]. We're here to help and will respond within a reasonable timeframe.